FAQ

Shipping and lead times

 

All items are shipped within 14-21 days via courier. Please allow 2 – 3 days for delivery.   Lead time will only take effect after full payment has been received.  Please note that most items are handmade and made to order, which takes time. Also, ensure that your delivery address is at a physical address where you can collect and sign for the package.

 

All orders over R1 000,00  – Free delivery
Courier costs to Namibia – R550
Courier costs for Pretoria & Johannesburg areas – R99
Courier costs to the rest of SA – R120

 

Artwork

 

All artwork for engraving must be uploaded as one of the following file formats:

  • High resolution JPEG
  • High resolution PNG
  • PSD File
  • Vector File

Payments

 

All payments are to be made via Payfast OR a Direct Bank Transfer.

If you encounter trouble with your payment, please send us an email on info@something-beautiful.co.za

 

Large quantities orders

 

For large quantities of products, please send us an email on info@something-beautiful.co.za for a custom quote.

 

Custom orders

 

For specific design requirements, rebranding, etc. please send us an email on info@something-beautiful.co.za