FAQ

Shipping and lead times

All items are shipped within 14-21 days via courier. Please allow 2 – 3 days for delivery.   Lead time will only take effect after full payment has been received.  Please note that most items are handmade and made to order, which takes time. Also, ensure that your delivery address is at a physical address where you can collect and sign for the package.

All orders over R2 000,00  – Free delivery

Courier cost to Cape Town and surrounding areas – R99

Courier costs for Pretoria & Johannesburg areas – R125

Courier costs to the rest of SA – R150

Artwork

All artwork for engraving must be uploaded as one of the following file formats:

  • High resolution JPEG
  • High resolution PNG
  • PSD File
  • Vector File

Prices

All prices are subject to change without prior notice

Payments

All payments are to be made via Payfast OR a Direct Bank Transfer.

If you encounter trouble with your payment, please send us an email on info@something-beautiful.co.za

Large quantities orders

For large quantities of products, please send us an email on info@something-beautiful.co.za for a custom quote.

Custom orders

For specific design requirements, rebranding, etc. please send us an email on info@something-beautiful.co.za